Returns & Exchanges

At HOLD'EM, we want you to feel confident in your style, which is why we offer a 30-day return policy for all unworn apparel in its original condition with tags attached. If your selection doesn't fit your lifestyle, we are here to make the return or exchange process seamless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn state.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing