Frequently Asked Questions

Everything you need to know about your HOLD'EM experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops may be eligible for store credit only.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for our signature oversized fit or sticking to your true size for a tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options such as Klarna and Afterpay.

How should I care for my HOLD'EM garments?

To maintain the quality of the fabric and print, we recommend washing your items inside out in cold water and hanging them to dry. Avoid using bleach or direct heat on graphic elements.

Can I track my order once it has shipped?

Yes. As soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.